Customer Service Policy

We want to hear from you! If you need any assistance, please call (800) 503-5001 to speak with Lee. In most cases, a simple phone call can mitigate any problem with your order. Unlike other online vendors, we encourage our customers to call! We love to hear from you and learn about your experience shopping at our site.

Damaged or missing shipments will be replaced immediately. Please call to let us know about any problem.

Product Review Policy

We are proud to offer our customers the ability to post reviews and share their experiences with others. We feel that this feature enhances your shopping experience. It's is the policy of the webmaster to allow all posts -- no matter how praising or critical of the products we offer. While products can be criticized, the webmaster will evaluate posts that directly criticize Lee's Safety Razors as a company or Lee personally.

This website has hundreds of insightful and helpful reviews from customers. Less than 1 percent of the reviews have been edited and only 1 reviewer's comments have been removed from the site. Posts that have been edited are indicated with an asterisk (*). Inquiries regarding any content that was changed can be directed to the webmaster at info[at]leesrazors[dot]com.

Security Policy

This website is hosted on a secure server to protect the information you provide during checkout. When you make your purchase, you will notice the URL change to HTTPS, which is encrypted through secure socket layer (SSL) technology.

For our transactions, we have partnered with First Data and PayPal, industry leaders for processing secure credit card transactions. Your sensitive financial information is stored securely on their servers and we receive payment at our offices from the processor without ever seeing your financial information.

For your safety and security, our processors use a high level of data encryption. Furthermore, to help safeguard you against identity theft, every payment is followed by an e-mail confirming your transaction. For your safety always look for the "Locked Padlock" at the bottom of your Internet browser to feel safe.